Terms and Conditions
• Confirmation of booking will be sent via Royal Mail or email within 10 days receipt of deposit.
• Deposit equivalent to the first night of accommodation booked per person.
• Minimum age 16 years charged at full rate.
• No pets except guide dogs.
• We reserve the right to amend the tariff at any time.
• Rooms must be vacated by 10.30am on the day of departure.
• Check in between 1pm and 9.30pm on the day of arrival (earlier by prior arrangement).
• No reduction is made for curtailment of stay, or meals not taken.
• Deposits are non-returnable, should you cancel your booking.
Cancellations or curtailment of stay represent a major financial loss to small businesses. Should you have to cancel or shorten your stay, you will be liable for any cancellation charges we may have to make. Regrettably your deposit is non refundable, therefore as when holidaying abroad, we recommend that guests take advantage of travel/holiday insurance.
If you have paid a Booking Deposit
If You cancel Your Booking at any time and have paid a non-refundable deposit, you must contact Us to cancel Your Booking, although no money will be refunded to You.
If You have paid the full amount for Your Booking
If You cancel Your Booking within 48 hours of the scheduled check-in time on the date of arrival as printed on your booking confirmation a charge equivalent to the total Booking price will be levied. If You need to cancel Your Booking more than 48 hours before the scheduled check-time then a charge equivalent to the cost of one night of accommodation (the same as the non-refundable deposit) will be levied and retained. The remainder of the payment will be returned to the card used by you to pay for the reservation.
We reserve the right to terminate Your Booking immediately without being liable for any refund or compensation where You engage in unacceptable behaviour that causes a disturbance or nuisance to other guests.
Other than for death or personal injury caused by Our negligence or misrepresentation, Our total liability to You is limited to the price of the Booking and to the fullest extent permitted by law all warranties are excluded and in no circumstances will We be responsible for any indirect or special damages.
We will not be liable for failure to perform to the extent that the failure is caused by any factor beyond Our reasonable control. You are responsible for any damage or loss caused to Us or Our property by Your act, omission, default or neglect and You agree to indemnify Us and to pay Us on demand the amount reasonably required to make good or remedy any such damage or loss.